First impressions: not good.The shipping box arrived very beat-up.There are almost no interior packaging materials to protect the bike during the 1000s of miles it travels from China - where it is manufactured - to the Kent warehouse/possible reseller, and then to your home.Simply upon opening the box and making a cursory inspection without even removing it from the box yet, I can see that the overall quality especially in the finishing, such as the plating/polishing on some of the exposed metal parts that are supposed to look nice and/or be weatherproof, is pretty bad. (As you can see from my photos.) Some of these bits are going to rust pretty quick, necessitating having to refinish them yourself before your next damp rainy weather season. We have 3 other mid-level quality / moderately priced bicycles (Schwinns) at my house, and none of them have this issue; all of them have nice smooth finishing in the paint and chroming and bare metal.I decided to purchase this bicycle because of the low price, and because a bicycle I bought last year that was supposed to be 'used and good as new' / 'open box' was trashed. So I've been waiting for a new bike, and with the pricing algorithm I managed to get this one very inexpensively, while a different hybrid bike I was looking at and holding in my shopping cart the price just kept going up and up and up. And up. And even looking at it today, it has gone up again.Because I've been waiting such a very long time to get a new bike (nearly 2 years, because I absolutely must be very price-conscious) I guess I will just have to chalk this up to experience and the old saying that 'you get what you pay for'.I'm going to keep it for now, put it together, see how it turns out, and probably come back later and update / make additional comments on my review.UPDATE:I returned it. Upon removing the bike from the box there were immediately a number of other problems presented. The wheel rims are gouged and scratched, and they have obvious seams in them which have sharp exposed edges (sharp enough to cut my finger) and several other areas noticeable where the finishing on metal parts is terrible. (Again, I compared to other bicycles in my household and none of our other bikes have these problems.) And there are loose parts/bolts & nuts & washers rolling around in the bottom of the box very near to a large hole in the side of the box, so how do I know that a bunch of other loose parts didn't already fall out? Why were these small parts not packaged in a bag or at least taped securely to something? I'm not willing to go through the aggravation of putting the bike together only to find that there are a bunch of parts missing. And the issues with the overall quality is also a deal-breaker.I'm really super disappointed because this bike was so reasonably priced compared to others, and I really like the aesthetic overall look of this bicycle much better than most, and it has the extras that I really wanted like the fenders and the included rear rack. But I decided with all of the flaws it has, it's not worth the risk of having problems with it continuously down the road, not even with it's very reasonable price.Bummer.